Remote Desktop for Retail & POS
Manage point-of-sale terminals, kiosks, and store PCs across every location. No technician visits needed.
The challenge
POS Systems Need Maintenance Across Locations
Point-of-sale terminals need regular software updates, configuration changes, and troubleshooting, and that work multiplies across every store location.
On-Site Tech Visits Are Expensive
Sending technicians to individual stores for routine maintenance or minor issues wastes time and money.
Inventory Systems Tied to Store PCs
Inventory management and reporting software runs on in-store machines. Accessing data or fixing issues remotely is difficult without the right tools.
Managing Multiple Locations Is Complex
Retail chains with dozens or hundreds of stores struggle to keep all systems consistent, updated, and functioning without centralized remote control.
How GoDesk helps
Key features for this use case
Unattended Access
Connect to POS terminals and store PCs anytime without someone on-site to accept. Especially useful for after-hours maintenance.
Address Book
Organize all your store devices by location, region, or custom tags. Quickly find and connect to any terminal across your retail network.
Remote Reboot
Restart frozen POS systems or store PCs remotely and automatically reconnect after reboot. No phone call to the store needed.
File Transfer
Push software updates, price lists, and configuration files to store PCs, or pull sales reports and logs for review.
Cross-Platform
Manage Windows POS terminals, Linux-based kiosks, and store PCs from any device, including your phone.
Connection History
Track every remote session with timestamps and device details. Know exactly who accessed which terminal and when.