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RETAIL & POS

Remote desktop for retail and POS.

Manage point-of-sale terminals, kiosks and store PCs across every location. No technician visits, no nightly drives — just unattended access from a single dashboard.

MULTI-LOCATION REALITY

Why retail IT is hard.

Four reasons store-PC maintenance eats more time than it should.

POS systems need maintenance across locations

Point-of-sale terminals need regular updates, configuration changes and troubleshooting — and that work multiplies across every store.

On-site tech visits are expensive

Sending technicians to individual stores for routine maintenance or minor issues wastes time and money.

Inventory systems tied to store PCs

Inventory management and reporting software runs on in-store machines. Fixing issues remotely is hard without the right tools.

Managing many locations is complex

Retail chains with dozens or hundreds of stores struggle to keep all systems consistent without centralised remote control.

HOW IT WORKS

POS management from one dashboard.

Six ways GoDesk turns a retail fleet into something a small IT team can run.

Unattended access to POS terminals

Connect to any store PC 24/7. No store staff needed to accept the connection — useful for after-hours maintenance.

Remote troubleshooting at scale

Resolve issues across all store locations from a single dashboard. One tech, the whole fleet.

Address book by location

Organise stores by region, format, or custom tags. Find the right terminal in seconds even at hundreds of stores.

File transfer for updates and reports

Push software updates and price lists; pull sales reports and diagnostics. All inside the encrypted session.

Session recording for compliance

Recording for documentation, training and dispute resolution. Useful for regulated retail environments.

Works on Windows and Linux POS

Supports embedded Linux POS terminals and Windows store PCs. Mixed-OS environments from one client app.

THE KIT

Features for retail IT.

What's needed to run a multi-location retail technology stack remotely.

01 / ALWAYS ON

Unattended access

Connect to POS terminals and store PCs anytime without someone on-site to accept. Especially useful for after-hours work.

02 / DIRECTORY

Address book

Organise all your store devices by location, region or custom tags. Quickly find and connect across your retail network.

03 / REBOOT

Remote reboot

Restart frozen POS systems remotely and automatically reconnect. No phone call to the store needed.

04 / FILES

File transfer

Push software updates, price lists and configuration files; pull sales reports and logs for review.

05 / PLATFORMS

Cross-platform

Manage Windows POS terminals, Linux-based kiosks and store PCs from any device, including your phone.

06 / HISTORY

Connection history

Track every remote session with timestamps and device details. Know exactly who accessed which terminal and when.

FAQ

Frequently asked questions.

Can I manage POS terminals without store staff present?
Yes. With GoDesk unattended access, you can connect to any POS terminal or store PC at any time, even outside business hours. Once the GoDesk agent is installed, no one needs to be on-site to accept the connection.
How do I organise devices across many store locations?
GoDesk includes an address book where you can group devices by store location, region, device type, or custom tags. Easy to find and connect to the right terminal even when managing hundreds of devices.
Does GoDesk work with Linux-based POS systems?
Yes. GoDesk supports Windows and Linux, including many embedded POS systems. You can manage mixed-OS environments from a single interface.
Can I push software updates to multiple stores remotely?
GoDesk file transfer lets you send update packages, configuration files and price lists directly to store PCs. Combined with unattended access, you can perform updates during off-hours without disrupting sales.
GET STARTED

Remote retail IT, one dashboard.

Free for personal use, no credit card. Manage your first store, then the whole chain.