Remote desktop for MSPs.
Run multi-client support from one tool. Shared address books, session recording, per-operator pricing that stays predictable as you grow — without per-device surprise invoices.
Scaling client support without losing your shirt.
Four pain points every growing MSP knows.
Managing multiple client environments
Dozens of client networks, each with its own credentials and configurations. Without a central tool, things get messy fast.
Scaling the support team
Every new hire needs access to every client machine. With most tools that's hours of provisioning and plenty of mistakes.
Compliance and accountability
Clients want proof of what was done during sessions. Regulators often require it too. Without recording, you can't prove anything.
High per-device tool costs
Most remote-desktop vendors charge per device. The more clients you take on, the harder it is to predict your bill.
Built for multi-client MSP operations.
Six things GoDesk does that per-device tools won't.
Multiple operators per account
Onboard new technicians in minutes with role-based access. Each tech gets their own credentials and audit trail.
Shared address book
Tag and group machines across all client accounts. Find any device in seconds, no matter which client it belongs to.
Session recording for every interaction
Satisfy compliance and client accountability requirements. Replay any session for QA or dispute resolution.
Concurrent connections
Multiple technicians work on different client machines simultaneously. No queuing, no waiting for a free slot.
Connection history
Local connection history and session recording per operator. A full org-wide audit-log UI is roadmapped — email us if you need it for SOC compliance today.
Per-device pricing
Pricing is per device today (Free 30 / Lite 50 / Pro 200). Multi-seat operator-based billing is on the roadmap; email us if you need it now and we'll work something out manually.
Features for MSP teams.
What an MSP operator wants in a remote-access tool, minus the upsells.
Multiple operators
Add team members to a shared account with individual credentials. Track who connected where across the org.
Address book
Organise hundreds of client machines with tags, groups and notes. Find any device with search and filters.
Session recording
Record every session automatically. Compliance, dispute resolution and quality reviews — covered.
Concurrent connections
Multiple technicians run simultaneous remote sessions to different machines. No queuing, no session conflicts.
Unattended access
Pre-configure client machines for always-on access. Maintenance and updates without end-user involvement.
File transfer
Push patches, scripts and config files to client machines, or pull logs and diagnostics. All inside the session.
Frequently asked questions.
Is pricing per-operator or per-device?
Can I separate client machines into different groups?
Is there a limit on concurrent sessions?
Can I use GoDesk alongside my existing PSA or RMM tools?
Run an MSP without per-device pricing.
Free for personal use; per-device billing on Lite/Pro as you grow. Multi-seat operator billing in development — email us if you need it now.